The Process:Full Service Luxury Interior Design
Rae Duncan Interior Design is a collaborative team of designers who use their technical skills and talent to reimagine how people live, work, and play. RDID is committed to providing the best possible design experience for our clients. We are experienced with a wide range of projects including renovations, new construction, and full redesigns. We provide both residential, hospitality, and commercial design.
On this page you will find our team's process along with general information to help you align your expectations during your interior design and renovation project. We hope you have a fabulous experience with RDID and we look forward to working with you.
CONSULTATION AND PROPOSAL
RDID is dedicated to creating an exceptional experience for our clients. We are a full-service firm, determined to make every project as seamless as possible! We begin the process with an onsite consultation. This allows us to gain an understanding of the space, our client and the scope of work for the project. It is crucial to the project’s success that we have understanding of the budget, timeline, project details, and the client's goals.
After each consultation, the team will send the client a proposal about their project, timeline, costs, and our firm.
Click here for an example of a project proposal.
RENDERS AND DRAWINGS
The design process continues with designing individual elements as well as gathering materials, furniture, and fixtures for future client presentations and collaborative meetings.
As progress is made and ideas become finalized, architectural drawings will become more detailed and 3D renderings will be provided in a variety of formats. We use a multitude of technologies to communicate our ideas and our vision throughout the design process.
Click here for an example of a project Package including plans and renderings.
APPROVALS AND ORDERS
After all furniture, fixtures, and drawings have been finalized and approved, we send for estimates and simultaneously create a complete a budget. We place orders after approval and project manage all construction and fabrication. We oversee and coordinate all tracking and deliveries of all items. We manage all damages and issues that come up for our clients. We are full service. The only thing our clients need to do is provide feedback.
CLIENT EXPECTATIONS AND CONSTRUCTION
There are many moving parts to all projects, specifically when it comes to construction. The construction process can be difficult. Unfortunately, there are many moving parts and often unexpected issues that arise. Things will go awry but that is where RDID comes in. Our job is to project manage this process and ensure that the end result is perfection no matter the road that got us there.
“It is not about the perfect process it is about the perfect results,” Rae Duncan
PROCUREMENT AND PROJECT MANAGEMENT
Construction and ordering involve a lot of moving parts. You should expect issues to arise, but rest assured we will always complete everything to perfection and keep you informed of any issues. We got you! At RDID we create all purchase orders, track orders, assess lead times, note any backorders or discontinued items that may delay the project, and make decisions whether or not to re-select. During this phase of the project, we ensure that our projected timeline is adhered to by all vendors including both custom artisans and fabricators.
FURNISHING AND INSTALLATION
RDID installs everything to perfection and completes a walk through and punch list with the client and all contractors. In the end, an RDID interior is characterized by an unparalleled attention to detail and luxury that you can indulge in daily.
COVID AND INTERNATIONAL DESIGN
RDID is responsive to the current needs for social distancing in commercial spaces. We help maintain the health and safety of staff and customers through well-designed, flexible solutions that can be easily reconfigured as health guidelines demand.
The world is changing. Zoom and Internet have made distance less relevant. So, we are working in new and exciting ways. We now service more cities and countries, using distributed teams. We work virtually while maintaining in-person client meetings and site visits often and as much as necessary. We are centrally located in Chicago and do not add travel fees.